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What To Look For In A Web Hosting Firm

What To Look For In A Web Hosting Firm

By John Bates
Friday, August 04, 2006

You've decided to get a website but now you need to host it somewhere. Who should you host it with, and why? This article will help you determine what you should look for in a web host, what to avoid, and what questions to ask of potential web hosting firms.

What is a web host?

Simply put, a web host is where you store the files that make up your website, in order for said website to accessible to the public, over the Internet. A web host is sort of like a library. Your website is a book, and your book goes in the stacks at the library so that visitors can then read it.

A web hosting firm owns or leases servers (specialized computers), manages those servers, and leases space on those servers for you to store, and serve up to the public, the files that make up your website. So, in our library analogy, a web hosting firm would be the library. They have staff (librarians) that manages the servers, and the stacks that contain the books (websites) are the actual servers.

What should I look for in a web host?

All web hosts are not created equal. There are many factors you should consider when choosing a web hosting firm and which host you choose will be highly dependant on your needs. Web hosts run the gamut from "the guy next door with a server in his garage" to "corporate based entities that have whole buildings full of servers and technicians dedicated to hosting websites" and of course, everything in-between.

First, do your research, in order to find a host that suits your needs.

  • What platform does your website need (UNIX based or Windows based)?
  • How much bandwidth will your website need? Which bandwidth providers do they utilize?
  • How much space will you need to store the files that make up your website, including email and databases?
  • According to your level of expertise, what level of support will you need (24hr phone support, support forums, email or ticket based only, a comprehensive knowledge base)?
  • Do they offer all the features you will need (your own control panel, FTP access, included software programs, stats programs, subdomains, how many email accounts, databases, etc.)?
  • Do they offer backups and if so, in what increments (daily, weekly, monthly, etc.)?

With all the items listed above, quality is the most important factor. You should look for a host that has quality equipment, staff, and support. Again, do your research! Find out for yourself if their server equipment is of up-to-date first-rate quality, and what level of maintenance it receives. Find out how knowledgeable their support staff is. Find out how responsive and receptive their support staff is.

Some other areas you should be concerned with are:

  • Do they provide an easy upgrade path?
  • Can they help port over your existing website?
  • Do they allow the hosting of websites that contain content that may be against your standards?
  • What are their policies on spam?
  • How easy is it to terminate your account?
  • Do they allow you to own your own domain name? If not, avoid them like the plague!

What should I avoid in a web host?

In a word, probably the single most avoidable pitfall for any potential web host, is in the word "proprietary." If your website cannot easily be packed up and moved to another web host, you will have nothing but problems. This includes those "site builder" type hosts and any host that has proprietary ecommerce packages. Also, some web hosts only lease you your domain name. If you cannot easily transfer your domain name away from a web host, simply drop them from consideration and look elsewhere.

Many hosts will claim that they offer "unlimited" bandwidth. While this may seem like a good thing, in reality it is fraught with danger. More than likely what it means is that they are using "cheap" bandwidth providers and that they allow rampant "overselling." What that adds up to is a lot of "downtime" in conjunction with slooooowwww connections for your sites visitors. Instead, look for a host that offers quality, and preferably, multiple bandwidth providers, even if your bandwidth is limited. Ensure that you can easily upgrade the amount of bandwidth you are allotted.

One myth running around in SEO (search Engine optimization) circles and elsewhere is that hosting on a "shared" server will effect you ability to achieve high rankings in the search engines. This is simply an untruth. As long as the shared web host provider does not have any issues related to the paragraph above, you need not worry about this myth. However, sites hosted on GeoCities or Yahoo! type websites are something you should avoid unless you are specifically creating a "social networking" type website. If you plan on running a successful business or informational website, you should seek out a host that is not a "community" oriented hosting platform.

Finally, though being economical is wise, you usually get what you pay for. I would highly recommend that you consider choosing quality over quantity and price. If you have to spend a few dollars more to obtain that quality, you will be well served in the long run and will most likely not be sorry you did so. Quality will make you a happy website owner.

Research, Research, Research…

In closing, though I have not covered all aspects of choosing a web host, I will state that if you seriously take the time to research first your needs and then a range of hosting firms that can satisfy those needs, you should not have a very hard time finding a reputable host that will serve you well long into the future.

Happy Web Hosting!


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About the Author
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John Bates (AKA: Blue) is the owner of MOR Designs, a firm specializing in Web Design, Web Hosting, and Web Consulting. MOR Designs has been in business since 1996.
As well, John has the unique distinction of being the longest standing active member of the
I Help You Forums, having joined two days before the forums actually opened. He is now a Super Moderator.
John is also a co-owner in the quality human edited family safe web directory
WebSavvy.

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This article may NOT be republished!

 

 
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